Frequently asked questions.
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Super king size bed
Bunk room (Siskin and Wren)
Sofa bed (surcharge of £80 per stay)
Open plan kitchen and sitting room
Inside shower
Outside copper baths
Microwave combination oven
Fridge with box freezer (with ice tray)
Induction hob
Weber BBQ and outside furniture
Log burning stove
Fire lighters, matches and logs
Towels, bath robes and toiletries (handwash, hand cream, bodywash, shampoo, conditioner and bubble bath)
Hairdryer, torch, first aid kits, hot water bottles and blankets
Bananagrams, playing cards and Dobble
Picnic backpack with utensils, cutlery, and rugs
Welcome pack to include bread, milk, eggs, butter, and jam (vegan and gluten free options available)
Olive oil, sachet of ground coffee, salt, pepper, sugar
Loo roll, washing up liquid, antibacterial spay, cloths and tea towels
There is NO TV or WiFi but there is 4G coverage for most networks
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Dogs are the only pets allowed on the premises. No other kinds of pets are permitted at The Treehouses. Guests must make us aware that they wish to bring a dog(s) at the time of booking and agree to pay the surcharge of £20 per dog for accompanying dog(s). There is a maximum limit of two dogs for each Treehouse.
We love dogs but only well-behaved ones! Sheep, cattle, wild deer and other animals roam free around The Treehouse site, and it is the responsibility of dog owners to keep their dog under control at all times. Guests may be required to vacate the premises, after being warned if their dog is causing issues and they continue to fail to control it. In such circumstance, no refund will be payable to the guest for the unexpired part of their stay. Any injury or death caused by a guest’s dog to a person, another dog, stock animal or wild animal is the responsibility of the dog’s owner. In cases of injury or death of live-stock or wild animals caused by a guest’s dog, The Treehouses reserves the right to charge that guest for any applicable veterinary care or animal replacement costs.
Dogs are not allowed on the furniture at The Treehouses and an additional cleaning fee will be charged if this is apparent. If they tend to chase wild animals or fight with other dogs, they must be kept on a lead. We ask that any fouling close to The Treehouses, roads or footpaths should be cleaned up by the dog’s owner.
We will supply water bowls but please bring your own dog beds.
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There is space for two vehicles (per treehouse) outside of your Treehouse.
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We are delighted to welcome families and children of all ages to The Treehouses as it is such a magical spot and a special place for families to explore. We would just advise that parents take care to watch their children carefully when on the deck and stairs up to the treehouses, as well as in the wider area, taking particular care when close to the streams and pond.
Wren and Siskin are the best choice for families with funky bunk rooms for your little ones. All of the Treehouses have double sofa beds which can comfortably sleep two children (additional £80 per stay).
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Check in is from 3.30pm and Jules or Erica will be in touch earlier in the day to ask for your arrival time, this way we can ensure everything is perfect. Your Treehouse will be ready and open for you, so please let yourself in and make yourself at home. Jules or Erica will give you a call around 6pm to ensure you are happy with everything and answer any questions you may have. Before you arrive, we highly recommend that you watch our welcome video so you can make the most of staying in your Treehouse. If you haven’t received this a week before your stay, please let us know. Check out is by 11am on your day of departure.
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We send out email confirmations to all guests – if you don’t get one, give us a call as soon as you can.
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We want to ensure you have the very best experience during your stay with us so if there is anything we can do to make your stay more enjoyable, please do not hesitate to let us know- we are always on hand to do what we can to help and would much rather resolve an issue during your stay than hear about it afterwards.
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Yes, if you wish to order any of the food packages from our local farm shop, please email us at least 2 days before your arrival.
The food will be left in your Treehouse, either in the fridge or on the table, ready for you to cook when you wish.
The menu can be found here.
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Only the lead guest and the booking party are allowed to use the property and its facilities and we don’t allow visitors during your stay. The seclusion and exclusivity of The Treehouses is something we do not want to compromise.
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Yes we will provide everything you need to light a fire and a generous amount of logs to use during your stay.
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There is no Wi-Fi available at The Treehouses. We encourage our guests to switch off from technology and enjoy a wilderness experience.